People. Process. Systems.

Ryan Feely
29th January 2024

The action group logo
Following on from our initial engagement with The Action Group back in 2020, we are delighted to be working with them again on a further organisational change project.


The Action Group are a not-for-profit who support children and adults with a wide range of support needs to lead the life they wish – No Barriers! The Action Group provide services in Edinburgh, Lothians and Falkirk. As well as providing support in the community, they also provide advice and employability services.


The Action Group, navigating their post pandemic recovery, identified changes that need to be made in how services were delivered – they had a clear vision of the change they needed to happen in the organisation and they came to Optimum PPS to help them deliver the change and make it happen effectively.


We have grown Optimum PPS through a real focus on long-lasting partnerships with our clients and strong relationships based on trust, reliability and accountability. One of our key measures is that when clients come back to us time and time again we know that we’re doing things right


Knowing that we could bring structure, momentum and project management to their business change meant The Action Group came directly to us again when they needed additional help to deliver their project. Plus we have the added advantage of already knowing their people and organisation so we could hit the ground running. In addition to the project management skillset we also bring our change management skills and experience to the project to make sure a people first approach is taken.


“We had a really good experience of using Optimum in 2020 for a digital transformation project. A project that was delivered on time, in budget, during the most challenging of circumstances at the height of the pandemic. When we identified changes that had to be made in how we manage and deliver services, we had no hesitation in reaching out for support once again. The existing relationship meant we were able to get the project off the ground with minimum lead time”

Paul McCrory, IT Manager


Working with the team at The Action Group has always been a great experience with everyone keen to be involved and help where possible. This type of positive collaboration helps build momentum for the project and counts towards the overall success of it.


The Action Group are a Scottish charity based in Edinburgh – find out more about the work they do here.


If your charity needs independent project consultancy and project delivery expertise such as project management, change management and implementation management then get in touch with us – the Optimum PPS team can help you deliver business and systems change projects successfully

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