People. Process. Systems.

Ryan Feely
6th September 2022

John Muir Trust Logo
We are delighted to share that we have started working with another Not-for-Profit organisation, the John Muir Trust. We are carrying out a Blueprint exercise as the first stage of their digital transformation project. Due to rapid growth that the Trust wants to build on, the objective is to review and improve their processes and systems to ensure they are resilient, and efficient for the coming years.


“The Trust will celebrate its 40th anniversary next year. We have grown ‘organically’ over the years to become an organisation with remote staff teams working across Scotland, England and Wales. With recent growth and an ambitious new 5-year strategic plan, we are now acutely aware of the need to transform and improve the way we work. Our main challenge is that current internal systems are not integrated, and processes are manual and not efficient. It was important that we find the right partner whose knowledge and expertise would guide us through the comprehensive assessment necessary to identify the right solution. From the moment we met the Optimum PPS team there was a bond of trust that has continued to grow, and we know we are in good hands.”

Beth Schappert, Operations & Compliance Manager


Given Optimum PPS’s track record in helping charities to optimise people, processes, and systems, we were the perfect partner for the John Muir Trust. We recommended our Blueprint approach that looks at current “As Is” ways of working and surfaces new and improved future “To Be” ways of working. This will be done across several areas in the business including:

  • Finance & HR
  • CRM & Fundraising
  • Governance & Compliance
  • Regional Delivery Operations


Spending the time up-front on a Blueprint will ensure John Muir Trust is in a good position to robustly assess potential IT systems that best fit their organisation’s specific needs. We can’t wait to get started working alongside the John Muir Trust team.


The John Muir Trust is a community focused conservation charity dedicated to the experience, protection, and repair of wild places across the UK. Founded in 1983, they care for some of the finest wild places in the UK, including Ben Nevis, Helvellyn and Sandwood Bay. Over 25,000 members, supporters and partners contribute to their work.


You can find out more about the John Muir Trust here.

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