People. Process. Systems.

Ryan Feely
22nd July 2020

We are delighted to announce an exciting new customer and project with Border Biscuits, a fantastic Scottish food manufacturer. Having gone live with their new ERP system last year, they are now looking to drive out further ROI and business benefits. Our Operations Blueprint and ERP Optimisation exercise is all about surfacing improvement opportunities across People, Process and Systems and making sure they are using their ERP system to its full potential across operations and supply chain.


“Our implementation of an ERP system was a significant strategic change project for the business, taking us to a new level of automated data integration, financial control and reporting functionality. Our team fully embraced this change and are reaping many benefits, but we feel there are areas that we could and should be exploiting further at this stage. The combination of the three elements people, process and systems is key to unlocking this potential, and OptimumPPS stand out as having a breadth of best practice knowledge in Food Manufacturing across each of them. The system may be able to provide the functionality the business needs, but the people and surrounding processes need to be in full and optimum alignment in order to maximise its value to us. The Blueprint and Optimisation exercise seems to be the ideal way for us to drive and realise that full potential of our investment, and we look forward to realising the benefits!“

Kirsty Burns, Finance & Business Systems Director


Based in Lanark, Border Biscuits is the leading supplier of premium biscuits in Scotland and has been family owned since it was founded in 1984. Their Dark Chocolate Ginger is the nation’s favourite – and a long-standing favourite in the Optimum PPS office! The company’s commitment to reducing plastic packaging saves 537 tonnes of CO2e from the manufacturing process each year.


Find out more about the work of Border Biscuits here


Would an Operations Blueprint & ERP Optimisation exercise be the catalyst to help move your company forward? Do you need help working out what your “To Be” processes and business systems, like ERP, could and should look like? Get in touch with us to see how we can help. Our independent and impartial ERP consultants and project change managers have the experience and expertise to ensure successful and effective change is delivered. We have a breadth and depth of experience in manufacturing, particularly food and drink manufacturing.

We are here to help.

If you have a project that could do with our expertise and knowledge, get in touch.

Fill out the form or find our details on our contact page.

    We're committed to your privacy. OptimumPPS uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our Privacy Policy.