Challenge.
WGM Engineering were embarking on an ERP project with a particular focus on the use of technology to become a more mobile, efficient and connected business. It came to light though that they needed to approach it from the perspective of a business improvement programme, rather than just a systems project. Optimum PPS were engaged to help lay solid foundations for a successful change project and ensure business readiness to capitalise on future system investments.
Solution.
Our Business Blueprint exercise is the key building block for a robust foundation to any business and systems change project. By taking a business led approach rather than technology led – so building a clear picture of the future business objectives and what that means from a people and process perspective first of all, and then building a roadmap for how technology can support and facilitate. Driving out a cohesive, end to end business flow and target To Be.
Deliverables.
- Analysis of As Is across People, Process & Systems
- Building on the Target Operating Models to drive out the next level of detail for the To Be
- Process Flows
- Process Guides: Who, What, When, How, Where
- Change Management Implications
- Organisational Change Recommendations
Benefits.
- Clear vision for the future “To Be” ways of working
- Improved state of business readiness for changes still to come – teams bought in and energised
- Agreement across different departments on best ways to operate, particularly in the Projects Engineering areas of the business
- Various efficiencies and business benefits identified through improved processes
- Clearer vision of how technology including a new ERP system could help grow and improve the organisation further
“We worked with Optimum on a specific project to map out the business processes which underpinned all of our business activity. This was a comprehensive task and required a high degree of diligence and focus to achieve. Optimum deployed a strong team and worked through a very concentrated programme of workshops to achieve a successful outcome for our business”