It can be confusing for companies to know when to use an ERP consultancy, especially if it is an area they have no previous experience with. Although many people know why to hire an ERP consultancy, many believe that they only need to when it comes time to implement the ERP system.
However, the reality is that good consultants can help you before, during, and after an ERP project.
Below are three examples of how an independent ERP consultancy, like us, can help clients at any stage of their project.
Before an ERP Project
Before a project has begun there is a lot of value that an ERP consultancy can add. They can start by looking at your business processes and current ways of working to help you understand what you need an ERP system to do. A good consultant will also show you what is possible based on their knowledge of best practice within your industry, opening improvement opportunities across your business.
Completing this Requirements Gathering process goes a long way in ensuring the Selection Stage looks at relevant solutions to your business needs and reduces the chance of going with a system that is not fit for purpose.
During a Project
Although during a project might be the most obvious time of when to use an ERP consultancy, there are a variety of roles that an ERP consultant can fill. The main role will often be as a project manager, helping to keep things on track and moving forward while communicating with teams and vendors. This is often overlooked when only internal teams are used since many people still have their normal job to juggle as well.
Other roles are often more technical in nature, such as ensuring modules are set up correctly, delivering training, or database migration.
The best ERP consultancies will be able to tackle a variety of roles and are ready to lend a hand across the project when needed.
When to Use an ERP Consultancy After a Project
It might seem strange to continue using an ERP consultancy once a project is complete, but we have found many clients benefit from having ad-hoc support. This can be useful for ensuring the new system is being utilised to its full potential or fixing issues that can crop up from time to time. After making a large investment in the technology it is worth spending a small bit more to ensure you are receiving the full business benefit.
Find out how our independent ERP consultancy can help make sure your project is a success by getting in touch with us.