People. Process. Systems.

Ryan Feely
17th December 2022

Penumbra smaller logo
Penumbra, an Edinburgh based mental health charity, were embarking on a new Digital Transformation project to replace their old, non-integrated systems with the objective of enhancing the staff’s ability to ‘work on the go’ and to improve the inter-departmental connectivity.


Most importantly, the new solution needed to harness the new system’s features to provide the users with the ability to deliver an even better service to its supported persons; assisting & guiding them through their journey to recovery. Optimum PPS were engaged to assist the organisation in articulating their current operational issues and improvement opportunities, and to put together a blueprint and roadmap based on our knowledge of the charity sector’s best practices.



If your charity is looking for support as they move from the Carista system then get in touch with us. Our independent and impartial team have experience of delivering multiple successful IT change projects that deliver real benefit for charities.

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