People. Process. Systems.

Ryan Feely
17th December 2020

Circle logo We are excited to announce that we will be continuing to work with Edinburgh-based charity Circle as they progress to the System Selection stage of their project to move from the Carista platform.


Optimum PPS were originally engaged to help with the Requirements Gathering stage due to our proven track record in helping charities migrate from Carista. Our charity sector knowledge, together with our extensive business systems change experience, allowed us to define clear system requirements and associated business benefits for Circle.


They have now asked for us to assist them with the System Selection stage to take advantage of our proven selection methodology and toolset together with robust project management of the exercise. The exercise will focus on selecting the best fit solution that aligns with the budget, timeframe, and operational needs.


“We were very impressed with how Optimum took us through the Requirements Gathering stage of our project. They displayed a lot of patience as we navigated through the task of defining exactly what it was that we were looking for in a new system. Having previously signed up for a system that did not really meet our needs, we needed to be very clear about our requirements.
Once we had that pinned down, it made sense to ask Optimum to help us progress to the System Selection stage. Their guidance and expertise has allowed us to produce a comprehensive Invitation to Tender which we could never have done effectively on our own. We have greatly appreciated their engagement and are confident that we will soon be able to implement a new system that meets our needs.”

Annie Williamson, Business Manager

With the unprecedented disruption of 2020, it is key for Circle that they work quickly towards getting a business system in place that will allow them to continue offering support to those who need it most.


Circle offers a range of whole family support services that promote children’s healthy development and potential. They engage with families who face exclusion due to social injustice, poverty and health inequalities.


Find out more about the work of Circle here.


If your charity is looking for support as they move from the Carista system then get in touch with us. Our independent and impartial team have experience of delivering multiple successful IT change projects that deliver real benefit for charities.

We are here to help.

If you have a project that could do with our expertise and knowledge, get in touch.

Fill out the form or find our details on our contact page.

    We're committed to your privacy. OptimumPPS uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our Privacy Policy.